INTERNATIONAL STUDENT REFUNDS POLICY RATIONALE
International Students and their parents/guardians are entitled to fair and equitable treatment in regard to the refund of fees.

PURPOSE
To ensure that International Students and their parents/guardians receive equitable and fair treatment in regard to fees refunds.
To ensure that the school is not adversely affected financially by the withdrawal of students who have already generated costs for the school.
To ensure that homestay providers are not adversely affected financially by the withdrawal of students who have already generated costs in regard to their accommodation.

POLICY
The refund policy shall be based on Section 4B(7) of the Education Amendment Act (No 4) 1991 as outlined below:
"(7) Where at any time a foreign student withdraws from a subject, course, or programme at a state school, the Board may refund to the person who paid (in respect of the student's enrolment in the subject, course, or programme) the amount of fees referred in subsection (1) of this section (or the sum of any instalments paid in respect of those fees) any amount it thinks appropriate not exceeding the extent (if any) by which the amount paid exceeds the sum of the following amounts:

(a) The Board's best estimate of the cost to the Board, including the appropriate
proportion of the Board's administrative and other general costs and the appropriate
proportion of any initial or start‐up costs of the subject, course, or programme for one
student up to that time:
(b) An amount that in the Board's opinion, is an appropriate reflection of the use made by
a student who received tuition in the subject, course or programme of the Board's
capital facilities:
(c) The appropriate proportion of the amount (if any) prescribed under section 4D of this
Act for a student receiving tuition at a state school in the subject, course, or
programme:
(d) All other fees (if any) prescribed by the Board."

REFUNDS POLICY CONTINUED
In order to be eligible for any refund the parents/legal guardian must apply in writing to the school. If the student changes her mind about coming to New Zealand, full tuition fees will be refunded, minus a $500 administration fee.

i. If a student withdraws after arriving in New Zealand no refund will be made unless the return home is as a result of

• the serious illness of the student.
• the death or serious illness of a close family member.
• medical evidence is provided.

ii. The school shall have no obligation to refund fees for students who:
are asked to leave the school because of misbehaviour, poor attendance or violation of the New Zealand law, including traffic laws.

• transfer to other schools in New Zealand or overseas.
• becomes a Permanent Resident.
• decides to return home for reasons other than those in (i) above

iii. In deciding when and how much to refund, the school shall consider:

• costs, including use of facilities and resources, already incurred by the school.
• salaries of teachers and other components of the fees already committed for the duration of the course.
• any refund of the student's fee, from the government.
• the time of the withdrawal, in that no refund will normally be made after term 1.